With a total population of about 10,000 people, reliable pet care is in high demand. Boarding pets can be extremely expensive, and several young entrepreneurs have taken to making pet care more affordable and convenient for busy families. At the age of fifteen, Cole Corley has been running Cole’s Critter Care providing in-home pet care in Prosper, Texas for just over two years.
Corely started locally before expanding his company. He employed his older brother to provide transportation, hoping to streamline the process for more effective outreach. There were some problems with Cole’s older brother not receiving compensation for his time and gas, but Cole patched things over with the transportation services with a Sonic Blast.
Customer service a priority. Cole’s Critter Care initially targeted pet owners but has expanded to general home care after observing the demand for both pet care and home care. Cole’s business relies heavily on returning customers. Corley now feeds animals, plays with animals, and even waters plants and collects mail. Cole’s Critter Care guarantees returning customers by going above and beyond the needs of customers.
Corley ensures his ability to provide for his customer’s needs by increasing Care employment. He hired both his younger sister and best friend to cover shifts, ensuring quality of care. also ensures customer satisfaction by staying committed to providing quality service despite adversity. Cole has walked or and even skateboarded to customer’s houses countless times when transportation proved difficult.
The newest development in Prosper’s pet care industry is the emergence of a new pet service. Cole’s service is now threatened by a younger, cuter competitor: Mally’s Critter Care. Mallory Corely operates in neighborhoods untapped by Cole’s operation. Cole Corley has decided to step back from his business to focus more on academic growth but will maintain a solid customer base.