Archive for Process innovation

Davis Siksnans – Founder of Printful

In the rapidly expanding world of e-commerce, print on demand services have played a key role in helping businesses sell customized products without the need for a large inventory. This also means that young entrepreneurs are able to launch and scale companies with virtually no startup cost. A pioneer in this industry is Davis Siksnans, who co-founded Printful when he was 22. Printful has since become one of the biggest print on demand services and is valued at over 1 billion dollars.

Siksnans started his business as an online store that created print on demand posters with motivational quotes. As his company grew, he quickly realized that there was an opportunity to expand into the biggest category on the internet – clothing. At that time, there was already some competition in the industry, so Printful had to differentiate itself to draw customers away from the other providers. Siksnans achieved this by making Printful user-friendly and easy to integrate with e-commerce sites, such as Shopify. This took the logistical headaches out of print on demand and e-commerce services, which was the key to Printful’s success.

While Davis Siksnans did not start a “0-1” business, he became a highly successful entrepreneur because he looked at the problem differently than his competitors. He didn’t invent print on demand apparel, but he revolutionized the industry by making the experience user friendly so that anyone can start an e-commerce store. As mentioned earlier, Printful has grown to become one of the top competitors in the industry and is valued at over 1 billion dollars. They continue to thrive and explore new possibilities within the print on demand industry. Siksnans story clearly shows how creativity and innovation can create opportunities even when there are already other competitors. He looked at the problem differently, and that resonated with the market.

 

Adelle Archer by Anna Ortiz

Adelle Archer, CEO and co-founder of Eterneva, is on both the Inc and Forbes 30 Under 30 lists. In addition, Mark Cuban invested in her business when she went on Shark Tank in 2019. Eterneva is a business that Archer created after her friend and mentor Tracy Kaufman died from pancreatic cancer. The company produces diamonds out of loved ones’ ashes; Archer conceived of Eterneva because at the time, there were not many options for memorializing passed loved ones. Although cremation is at an all-time high popularity, the ashes get thrown away after about one generation. More lasting, however, would be diamonds made by Eterneva. Diamonds, Archer believed, not only allow people to mourn, but they also allow people to celebrate. I love Archer’s view that people should both mourn and celebrate. The idea is one that Christians should take to heart, as we recognize that death is not part of how the world should (and will) work, and yet hold that it is a gateway to the sweet next life with our loving Savior. Archer knows that the seven to eight month process for making the diamonds is not a drawback but a strength because it gives people time to mourn and process the death. The Eterneva team sends videos, pictures, and updates to mourning clients as they wait for the diamonds, which I believe is an innovative way to care for people. On the celebration side, the Archer counts on the diamonds to encourage people to share stories about the people who died. According to Archer, the diamonds help people to lean into the subject of death instead of turning away from it. Archer believes, and I wholly agree, that our culture hides death too much, and that communication about death is vital to caring for grieving neighbors.

Jeremy Cai, Disrupting the Manufacturing Process

Jeremy Cai’s interest in manufacturing was inspired by his parents, Chinese immigrants who do auto part manufacturing in Chicago. As a young adult, he observed the old model used for manufacturing, one that had seen little change in decades, and thought about how it might be improved.

His idea was simple: create a platform to allow manufacturers to sell directly to their customers. This would allow the manufacturers to double or triple their profits while customers save money as well. At age 23, he put his dreams into action. He met with 400 manufacturers in one year to attempt to convince them to invest with his platform. Out of the 400 meetings, he got 3 yeses. Though it was much harder than he expected, he didn’t abandon his idea. His resilient, hopeful spirit is truly indicative of a great entrepreneur. 

With those 3 manufacturers, Cai launched his company, called Italic, starting with handbags, scarfs and eyewear. At first didn’t want to take a cut from any of the sales, but rather charge a membership fee to use the site, a totally new approach to the process of buying manufacturers. However, customers weren’t willing to pay the $100 fee at first. Like a good entrepreneur, he pivoted, charging instead a small markup on items while he built brand awareness.

A little over a year later, after gaining a strong, positive reputation as a company, Cai was able to bring back the membership idea, now with eager customers get put on a waitlist to join. Not only that, but Cai has made thirteen million dollars in venture capital to scale the business.

I am particularly inspired by how Cai was able to act so boldly, talking to so many manufacturers, based on an observation of a broken system that others around him didn’t see, and how he faced so much resistance, and yet pushed for the change that he knew would bring improvement. All of our young, entrepreneurial minds have a lot to learn from Jeremy Cai.